10 Dec
2018
10 Dec
'18
5:47 p.m.
On Mon, Dec 10, 2018 at 10:56 AM McGowan, Janet <mailto:janet.mcgowan@ptfs-europe.com> wrote:
Our feedback from customers has been that the user only needs to be informed that the autorenewal cannot take place at the point that the renewal would take place (ie at the point that the No renewal before policy values kicks in).
I wonder if the regular PREDUE notice is sufficient for that or not? Maybe we don't need a special auto renewal notice, but rather a way to make sure that the PREDUE trigger can't be set to any value > no renewal before? We actually use OPACUserJS to hide that setting. Regards, Holger