[Koha-bugs] [Bug 3595] New: Items seen at checkin should always go to 1st priority hold

[bugzilla-daemon at kohaorg.ec2.liblime.com]

http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=3595

           Summary: Items seen at checkin should always go to 1st priority
                    hold
           Product: Koha
           Version: HEAD
          Platform: All
        OS/Version: All
            Status: NEW
          Severity: normal
          Priority: P5
         Component: Hold requests
        AssignedTo: gmcharlt at gmail.com
        ReportedBy: wizzyrea at gmail.com
   Estimated Hours: 0.0
 Change sponsored?: ---


For full discussion, see:
http://stats.workbuffer.org/irclog/koha/2009-09-09#i_299913

Item 1 has 3 items. Patron A has a hold on item 1, Next available. She is first
on the list. Library A gets pick list, has item 1a on the list. They ignore it.
Patron B places a hold on item 1, next available. Item 1b crosses a scanner gun
at library B, item 1b goes to fill hold for Patron B (who is 2nd in line). 

So to summarize, if an item is on the holds queue report, it will be treated as
already allocated for the top person on the holds list. Any other copies
scanned will then go to the next person on the hold list. This is incorrect
behavior.

The pick list (hold queue) should only be a suggestion to the librarians to go
grab the book, and should not affect behavior.

Other things to watch for when fixing this:

- items on the holds queue that are crossing the scanner gun may be going to
fill holds that have already been filled (especially for popular items).
Processing the item should initiate a transfer for the next first available
patron in the queue for that bib (and that may not necessarily be the patron
for whom the item was initially picked)

- There needs to be some sort of message alerting librarians to the fact that
"this hold has already been filled, put this item back on the shelf," should
there be no other holds and the hold has been filled in the interim between
generation and processing of the pick list.


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