[Koha-bugs] [Bug 13142] New: Change "mobile phone" label back to "other phone"

[bugzilla-daemon at bugs.koha-community.org]

http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13142

            Bug ID: 13142
           Summary: Change "mobile phone" label back to "other phone"
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: normal
          Priority: P5 - low
         Component: Templates
          Assignee: oleonard at myacpl.org
          Reporter: oleonard at myacpl.org
        QA Contact: testopia at bugs.koha-community.org
                CC: nengard at gmail.com

Bug 12407 changed the "other phone" label to "mobile phone." However I think
this conflicts with the changes made by Bug 5252 which changed the labels to
the more generic "primary," "secondary," and "other" with the intention of
letting the patron choose a primary contact number regardless of what kind of
phone it is.

If the OPAC didn't reflect this change then that was a bug which should have
been fixed as a follow-up to 5252.

As for the fact that the database column name says "mobile," I don't think that
should dictate what kind of data we are storing.

At this point we've created a lot of confusion about how patron contact
information is stored. Before August 2011 phone data may have been entered
according to the specific "home," "work," and "cell" labels. After that date we
can assume that new phone data was added according to the priority defined by
the new labels.

Now with Bug 12407 we have a mix: Two phone fields in which the patron can
prioritize contact numbers, and then "mobile," which is very specific.

I don't think this makes sense. In my opinion the correct action at this point
is to revert the label change made by Bug 12407 and make the corresponding
change to the OPAC.

If we feel that it's necessary to be able to identify what *kind* of phone
number each one is, perhaps the solution is to add new columns to borrowers
which can contain authorized values defining phone types:

Primary phone: _________ [ Home | Work | Mobile | Etc ]

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