[Koha-bugs] [Bug 23212] New: Patron request modifications enhancement

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23212

            Bug ID: 23212
           Summary: Patron request modifications enhancement
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Patrons
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com
  Target Milestone: ---

Currently patron request modifications are an all or none request.  Sometimes
requests are entered with mistakes.  Sometimes patrons are requesting some
changes that are questionable, like a complete name change, or removing a birth
date.

I would like to suggest that each line of request have an approve, deny, or
follow-up radio box.  If follow-up is chosen, staff have the ability to add a
question, and the question is posed to the patron when they log in to the OPAC.
 Maybe an e-mail notification of the question, if they have e-mail.  Once they
answer that question, that particular line request is submitted again with the
staff question and patron answer.

I would also like to suggest that the new value be editable, so if staff need
to format something, or fix an obvious mistake, they can.  Right now, if we see
something like this, we have to click on the patron link to open the account,
accept the changes, refresh the patron page, and fix the mistake.

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