[Koha-bugs] [Bug 22456] Allow patrons to cancel their waiting holds

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22456

Katrin Fischer <katrin.fischer at bsz-bw.de> changed:

           What    |Removed                     |Added
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                 CC|                            |katrin.fischer at bsz-bw.de

--- Comment #2 from Katrin Fischer <katrin.fischer at bsz-bw.de> ---
(In reply to Margaret from comment #1)
> Hi Chris,
> 
> You should know that this enhancement runs counter to this other recently
> resolved bug: Bug 18856 - "Cancel Waiting Hold in OPAC does not give useful
> message". The functionality you are asking for was recently removed due to
> its tendency to leave items stranded. 
> 
> So, would how you like this to work? Would this be a new system pref? How
> would the staff side work once the hold has been canceled by the patron? How
> would you be alerted to this newly canceled hold?

+1 I think there are libraries that want the current behaviour and we need to
think about the workflow. Maybe a pref and a message on pick-up list?

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