[Koha-bugs] [Bug 26130] opacbookbag 'Cart' confuses patrons - add optional name alternatives?

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26130

Elaine Bradtke <eb at efdss.org> changed:

           What    |Removed                     |Added
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                 CC|                            |eb at efdss.org

--- Comment #2 from Elaine Bradtke <eb at efdss.org> ---
I'm reporting what happens in our library.  
The cart feature has been disabled, because a number of patrons who used it
recently (during closure due to Covid-19) were expecting to receive the items
they had placed in the cart. Even our new Library Director thought it was
confusing.

In the library (when it's open) the cart is how patrons prepare a list of items
they want retrieved from the stacks and remote storage.

We do not use holds (where cart does lead to eventually receiving something).

The difference in libraries and users who use Koha is vast, which is why I
asked for options.

Cart is not used elsewhere in the OPAC, but in the staff interface.

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