[Koha-bugs] [Bug 25534] Add ability to send an email specifying a reason and store the reason when canceling a hold

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25534

--- Comment #85 from Jonathan Druart <jonathan.druart at bugs.koha-community.org> ---
(In reply to Katrin Fischer from comment #84)
> (In reply to Kyle M Hall from comment #81)
> > (In reply to Jonathan Druart from comment #79)
> > > Also wondering, is that ok to send the HOLD_CANCELLATION email to the patron
> > > without their agreement? I mean, there is no way for them to stop it if they
> > > wish.
> > 
> > We send other emails without an agreement. I think like this is one of a
> > very few that shouldn't be opt out, just as you wouldn't be able to opt out
> > of emails from a store that was sending you a cancellation notice for your
> > order.
> 
> I think it would be a nice enhancement actually - sending emails without
> agreement can be quite problematic in some contexts. This is an optional
> feature now, but it's one of the reasons I filed bug 26282. We could also
> think of making it depending on the holds pickup notice being checked, but a
> separate option might be better long term.

Without bug 26281 it's not optional. On new install the AVs will get created
and clicking the cancel link with a reason will send an email.
Does it mean we must implement 26281 for 20.11?

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