[Koha-devel] availability of a reserved item

[Nicole Engard]

I am at training in Texas and the librarians here agree with Susan.
It should say that the book is not available. They don't need it to
say that it's on hold - but they don't want it to say available
because then patrons will go the shelf looking for it.


---

Nicole C. Engard
Open Source Evangelist, LibLime
(888) Koha ILS (564-2457) ext. 714
nce at liblime.com
AIM/Y!/Skype: nengard

http://liblime.com
http://blogs.liblime.com/open-sesame/



On Wed, Oct 29, 2008 at 8:07 AM, Susan Bennett
<susan.bennett at geaugalibrary.info> wrote:
> Good point- "On hold" would be less confusing for patrons.
>
> Susan Bennett
> ILS System Administrator
> Geauga County Public Library
> 440 286-6811 x 125
> 440 286-7419 FAX
>
>
> On Wed, Oct 29, 2008 at 8:41 AM, Owen Leonard <oleonard at myacpl.org> wrote:
>>
>> > I know our patrons are confused by "available". We've had more then one
>> > patron come in to pick up an item that the OPAC said was available only
>> > to
>> > discover that the book was on the hold shelf for another patron an they
>> > could not take it out. How about something like "not currently on
>> > shelf".
>>
>> Susan, do you suggest "not currently on shelf" because you don't want
>> to show that the item is on hold? We used "not on shelf" at one time
>> and found that it too was confusing for patrons, being so ambiguous.
>>
>>  -- Owen
>>
>> --
>> Web Developer
>> Athens County Public Libraries
>> http://www.myacpl.org
>
>
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