[Koha-devel] availability of a reserved item

Joshua Ferraro jmf at liblime.com
Wed Oct 29 14:22:03 CET 2008


On Wed, Oct 29, 2008 at 9:19 AM, Nicole Engard
<nicole.engard at liblime.com> wrote:
> I am at training in Texas and the librarians here agree with Susan.
> It should say that the book is not available. They don't need it to
> say that it's on hold - but they don't want it to say available
> because then patrons will go the shelf looking for it.
What about 'On shelf' instead of available? and 'On hold' if the item
is either on hold or 'waiting' (on the hold shelf)? Would that clear
up that distinction?

Josh

>
> ---
>
> Nicole C. Engard
> Open Source Evangelist, LibLime
> (888) Koha ILS (564-2457) ext. 714
> nce at liblime.com
> AIM/Y!/Skype: nengard
>
> http://liblime.com
> http://blogs.liblime.com/open-sesame/
>
>
>
> On Wed, Oct 29, 2008 at 8:07 AM, Susan Bennett
> <susan.bennett at geaugalibrary.info> wrote:
>> Good point- "On hold" would be less confusing for patrons.
>>
>> Susan Bennett
>> ILS System Administrator
>> Geauga County Public Library
>> 440 286-6811 x 125
>> 440 286-7419 FAX
>>
>>
>> On Wed, Oct 29, 2008 at 8:41 AM, Owen Leonard <oleonard at myacpl.org> wrote:
>>>
>>> > I know our patrons are confused by "available". We've had more then one
>>> > patron come in to pick up an item that the OPAC said was available only
>>> > to
>>> > discover that the book was on the hold shelf for another patron an they
>>> > could not take it out. How about something like "not currently on
>>> > shelf".
>>>
>>> Susan, do you suggest "not currently on shelf" because you don't want
>>> to show that the item is on hold? We used "not on shelf" at one time
>>> and found that it too was confusing for patrons, being so ambiguous.
>>>
>>>  -- Owen
>>>
>>> --
>>> Web Developer
>>> Athens County Public Libraries
>>> http://www.myacpl.org
>>
>>
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>>
>>
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-- 
Joshua Ferraro                       SUPPORT FOR OPEN-SOURCE SOFTWARE
CEO                         migration, training, maintenance, support
LibLime                                Featuring Koha Open-Source ILS
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