[Koha-devel] Sending email on behalf of customers

[Eric Bégin]

Hi Magnus,

We had this issue too and the way to solve it is that your customer's 
server must "announced" that your Koha server can send email it their 
behalf.

There is usually 2 ways to do so (you must do both)

*SPF - Sender Policy Framework*

*DKIM - DomainKeys Identified Mail*

Digital Ocean has a good guide on how to do this : 
https://www.digitalocean.com/community/tutorials/how-to-install-and-configure-dkim-with-postfix-on-debian-wheezy

If you need additional help, Charles, on our team, is the one to contact ;-)

Eric

On 2017-02-13 07:23, Magnus Enger wrote:
> Thanks Marcel!
>
> I'll definitely give this a try!
>
> On 13 February 2017 at 11:44, Marcel de Rooy <M.de.Rooy at rijksmuseum.nl> wrote:
>> As a workaround: Use real library email address in ReplyToDefault and ReturnpathDefault.
>> Use the real server domain in the From address like library@[yourserver]
> My server is available at something like myserver.libriotech.no.
> Should KohaAdminEmailAddress (which is used for From by default) be
> library at myserver.libriotech.no or just library at libriotech.no?
>
> Best regards,
> Magnus
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