[Koha-devel] The vendor does not exist at serials/subscription-add.pl

[Jonathan Druart]

Try /var/log/koha/$KOHA_INSTANCE/plack-error.log

Or, watch them all with /var/log/koha/$KOHA_INSTANCE/*.log

Le jeu. 24 mars 2022 à 09:21, Londhe Amar <amar at ourlib.in> a écrit :
>
> Hello,
>
> Thanks for quick response.
>
> I have tried all sorts of ways to identify the problem.
>
> 1) Tried to clear browser cache,
>
> 2) Tail log file: There is nothing in the log file.
>
> 3) The browser console is clean, no errors appear.
>
>
> --
> Thanks and Regards,
> Londhe Amar
> Software developer
>
>
> On 24/03/22 1:38 pm, Indranil Das Gupta wrote:
>
> Hi,
>
> The standard way to debug such errors in Koha are as follows
>
> 1) Completely clear browser cache and retry
>
> 2) If #1 does not work and error persists, check your browser console for errors
>
> 3) If #2 does not show anything OR does not show anything that is relevant to the error you are encountering, then tail the intranet-error.log and see what is logged when the error occurs on the GUI. Typically, the log file will show the actual Koha perl script or module which is throwing the error along with the line number. Then one should open that file, go to that line number and by reading the code figure out what is missing and cross check against the data in the database.
>
> thanks pretty much the basics of debugging Koha.
>
> hope this helps
> --
> Indranil Das Gupta
> L2C2 Technologies
>
> Phone : +91-98300-20971
> WWW : http://www.l2c2.co.in
> Blog    : http://blog.l2c2.co.in
> IRC     : indradg on irc://irc.freenode.net
> Twitter : indradg
>
>
> On Thu, 24 Mar 2022 at 13:29, Londhe Amar <amar at ourlib.in> wrote:
>>
>>
>>
>> Home › Serials › New subscription
>> Unable to add new subscription in koha.
>>
>> vendor is available in koha,
>> I am able to search for a vendor on the subscription edit form at
>> serials/subscription-add.pl, but when i select vendor and biblio and
>> click on next button it shows " The vendor does not exist " alert.
>>
>> I have upgraded koha version 19.11 to 20.11.06.
>>
>>
>> Is there anything else I might want to examine that could be causing the
>> problem?
>>
>>
>> --
>> Thanks and Regards,
>> Londhe Amar
>> Software developer_______________________________________________
>> Koha-devel mailing list
>> Koha-devel at lists.koha-community.org
>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>> website : https://www.koha-community.org/
>> git : https://git.koha-community.org/
>> bugs : https://bugs.koha-community.org/
>
> --
> Thanks and Regards,
> Londhe Amar
> Software Developer
>
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