[Koha-devel] The vendor does not exist at serials/subscription-add.pl

[Londhe Amar]

Hello,

Thanks for quick response.

I have tried all sorts of ways to identify the problem.

1) Tried to clear browser cache,

2) Tail log file: There is nothing in the log file.

3) The browser console is clean, no errors appear.


-- 
Thanks and Regards,
Londhe Amar
Software developer


On 24/03/22 1:38 pm, Indranil Das Gupta wrote:
> Hi,
>
> The standard way to debug such errors in Koha are as follows
>
> 1) Completely clear browser cache and retry
>
> 2) If #1 does not work and error persists, check your browser console 
> for errors
>
> 3) If #2 does not show anything OR does not show anything that is 
> relevant to the error you are encountering, then tail the 
> intranet-error.log and see what is logged when the error occurs on the 
> GUI. Typically, the log file will show the actual Koha perl script or 
> module which is throwing the error along with the line number. Then 
> one should open that file, go to that line number and by reading the 
> code figure out what is missing and cross check against the data in 
> the database.
>
> thanks pretty much the basics of debugging Koha.
>
> hope this helps
> -- 
> Indranil Das Gupta
> L2C2 Technologies
>
> Phone : +91-98300-20971
> WWW : http://www.l2c2.co.in
> Blog    : http://blog.l2c2.co.in
> IRC     : indradg on irc://irc.freenode.net <http://irc.freenode.net>
> Twitter : indradg
>
>
> On Thu, 24 Mar 2022 at 13:29, Londhe Amar <amar at ourlib.in> wrote:
>
>
>
>     Home › Serials › New subscription
>     Unable to add new subscription in koha.
>
>     vendor is available in koha,
>     I am able to search for a vendor on the subscription edit form at
>     serials/subscription-add.pl <http://subscription-add.pl>, but when
>     i select vendor and biblio and
>     click on next button it shows " The vendor does not exist " alert.
>
>     I have upgraded koha version 19.11 to 20.11.06.
>
>
>     Is there anything else I might want to examine that could be
>     causing the
>     problem?
>
>
>     -- 
>     Thanks and Regards,
>     Londhe Amar
>     Software developer_______________________________________________
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>
-- 
Thanks and Regards,
Londhe Amar
Software Developer
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