[Koha-devel] The vendor does not exist at serials/subscription-add.pl

[Londhe Amar]

I have installed Koha versions 18.05.00, 19.11.00,  20.11.06
But for Koha version 20.11.06  this problem appears.

Server : Ubuntu 16.04.4 LTS

Too many koha's installed on the server, if I delete the CPAN modules 
the other koha's do not work.

I have installed all the dependencies listed by the following command

root at server:~/koha-20.11.06# ./koha_perl_deps.pl -m -u

Total modules reported: 0

***Is there a problem with the server version?


-- 
Thanks and Regards,
Londhe Amar
(+91) 7304141015
Software developer


On 26/03/22 8:49 am, Mason James wrote:
> hi Londhe
>
>  - what linux disttro and version are you using?
>
>  - have you tried testing your database on a package-installed version 
> of koha-20.11.06 ? - do you get the same error?
>
>  - have you installed any perl modules from CPAN, that may be causing 
> a problem? - if so, try deleting your CPAN modules
>
>
> On 25/03/22 8:35 pm, Londhe Amar wrote:
>> Hello ,
>>
>> Please help to resolve this issue.
>>
>> On 24/03/22 3:21 pm, Londhe Amar wrote:
>>> Hello,
>>>
>>> I have checked all log files also checked apache2 error log but 
>>> nothing is important in log file.
>>>
>>> is there any other way to solve this issue. Please help me to solve.
>>>
>>> ***We have installed koha through the command line standard 
>>> installation process by downloading the tar.gz file, so we cannot 
>>> use the koha command. ie. Koha-common.
>>>
>>>
>>> On 24/03/22 3:03 pm, Jonathan Druart wrote:
>>>> Try /var/log/koha/$KOHA_INSTANCE/plack-error.log
>>>>
>>>> Or, watch them all with /var/log/koha/$KOHA_INSTANCE/*.log
>>>>
>>>> Le jeu. 24 mars 2022 à 09:21, Londhe Amar <amar at ourlib.in> a écrit :
>>>>> Hello,
>>>>>
>>>>> Thanks for quick response.
>>>>>
>>>>> I have tried all sorts of ways to identify the problem.
>>>>>
>>>>> 1) Tried to clear browser cache,
>>>>>
>>>>> 2) Tail log file: There is nothing in the log file.
>>>>>
>>>>> 3) The browser console is clean, no errors appear.
>>>>>
>>>>>
>>>>> -- 
>>>>> Thanks and Regards,
>>>>> Londhe Amar
>>>>> Software developer
>>>>>
>>>>>
>>>>> On 24/03/22 1:38 pm, Indranil Das Gupta wrote:
>>>>>
>>>>> Hi,
>>>>>
>>>>> The standard way to debug such errors in Koha are as follows
>>>>>
>>>>> 1) Completely clear browser cache and retry
>>>>>
>>>>> 2) If #1 does not work and error persists, check your browser 
>>>>> console for errors
>>>>>
>>>>> 3) If #2 does not show anything OR does not show anything that is 
>>>>> relevant to the error you are encountering, then tail the 
>>>>> intranet-error.log and see what is logged when the error occurs on 
>>>>> the GUI. Typically, the log file will show the actual Koha perl 
>>>>> script or module which is throwing the error along with the line 
>>>>> number. Then one should open that file, go to that line number and 
>>>>> by reading the code figure out what is missing and cross check 
>>>>> against the data in the database.
>>>>>
>>>>> thanks pretty much the basics of debugging Koha.
>>>>>
>>>>> hope this helps
>>>>> -- 
>>>>> Indranil Das Gupta
>>>>> L2C2 Technologies
>>>>>
>>>>> Phone : +91-98300-20971
>>>>> WWW : http://www.l2c2.co.in
>>>>> Blog    : http://blog.l2c2.co.in
>>>>> IRC     : indradg on irc://irc.freenode.net
>>>>> Twitter : indradg
>>>>>
>>>>>
>>>>> On Thu, 24 Mar 2022 at 13:29, Londhe Amar <amar at ourlib.in> wrote:
>>>>>>
>>>>>>
>>>>>> Home › Serials › New subscription
>>>>>> Unable to add new subscription in koha.
>>>>>>
>>>>>> vendor is available in koha,
>>>>>> I am able to search for a vendor on the subscription edit form at
>>>>>> serials/subscription-add.pl, but when i select vendor and biblio and
>>>>>> click on next button it shows " The vendor does not exist " alert.
>>>>>>
>>>>>> I have upgraded koha version 19.11 to 20.11.06.
>>>>>>
>>>>>>
>>>>>> Is there anything else I might want to examine that could be 
>>>>>> causing the
>>>>>> problem?
>>>>>>
>>>>>>
>>>>>> -- 
>>>>>> Thanks and Regards,
>>>>>> Londhe Amar
>>>>>> Software developer_______________________________________________
>>>>>> Koha-devel mailing list
>>>>>> Koha-devel at lists.koha-community.org
>>>>>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>>>>>> website : https://www.koha-community.org/
>>>>>> git : https://git.koha-community.org/
>>>>>> bugs : https://bugs.koha-community.org/
>>>>> -- 
>>>>> Thanks and Regards,
>>>>> Londhe Amar
>>>>> Software Developer
>>>>>
>>>>> _______________________________________________
>>>>> Koha-devel mailing list
>>>>> Koha-devel at lists.koha-community.org
>>>>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>>>>> website : https://www.koha-community.org/
>>>>> git : https://git.koha-community.org/
>>>>> bugs : https://bugs.koha-community.org/
>>>
>
-- 
Thanks and Regards,
Londhe Amar
Software Developer
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