[Koha-bugs] [Bug 22456] Allow patrons to cancel their waiting holds

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22456

--- Comment #74 from Lari Taskula <lari.taskula at hypernova.fi> ---
(In reply to Christopher Brannon from comment #73)
> Is that even possible if holds are automatically triggered for the next hold
> after cancellation? (maybe I'm not completely understanding the process).

While the hold is in pending cancellation request status (not yet processed),
it should be possible. The cancellation request entry would simply be deleted
from the newly introduced "hold_cancellation_requests" table and the hold would
continue to exist normally.

> An undo seems like it is out of the scope of this project anyway.

Perhaps. But I don't like a disabled button in OPAC saying "Cancellation
requested" and the fact that if a patron wanted to revert the action there is
nothing they can do other than giving the library a phone call and cause a lot
of annoying manual work for the librarians, or an angry patron if nothing could
be done.

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