[Koha-bugs] [Bug 22456] Allow patrons to cancel their waiting holds

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Thu Jul 7 00:16:20 CEST 2022


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22456

--- Comment #76 from Christopher Brannon <cbrannon at cdalibrary.org> ---
I think removing the button is a better option.

Even if an undo was an option, it would have been for a limited time.  Yes,
maybe we would have averted a phone call or annoying work, or an angry patron,
but we get those anyway, and if they wait long enough, they will miss that
window and still call.  I'm not saying I'm 100% against it, but a confirmation
is their 2nd chance to fix a mistake.  We don't really offer undo's anywhere
else.  Why should this be the exception?

I do like the process Tomás has laid out in the patch, regardless of what he
does with the button.

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