http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13152 Bug ID: 13152 Summary: Duplicate phone hold notices when using Talking Tech Change sponsored?: --- Product: Koha Version: unspecified Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Notices Assignee: koha-bugs@lists.koha-community.org Reporter: kyle@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org If a library is using Talking Tech for phone notices, any waiting hold phone notice will show up twice! This is because Koha generates on at the time the hold is set to waiting, and then the cronjob TalkingTech_itiva_outbound.pl generates it's own notice as well. The former notice will always have a status of 'pending', as the TalkingTech_itiva_inbound.pl script will update the notice the outbound script created. The solution is to prevent Koha from creating a phone notice for waiting holds if TT is enabled, and let the cron script do it. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.