https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31998 Bug ID: 31998 Summary: Overdue print notice cron issue (owning library vs issuing library) Change sponsored?: --- Product: Koha Version: 21.11 Hardware: All OS: All Status: NEW Severity: normal Priority: P5 - low Component: Notices Assignee: koha-bugs@lists.koha-community.org Reporter: laura@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org Overdue notices are currently sent to the patron’s home library, not the owning or issuing library. The problem is the letter template used is based on either the owning or the issuing library (based on the cronjob option --frombranch). That means if a Library A patron has an overdue checked out/owned by Library B, then Library A will receive a print notice formatted with Library B’s template. To resolve this we can do one of two things: A) Add an option to format the notice using the template from the patron’s home library B) Add an option to send notices for print to the patron’s home library, but to the owning/checkout library (A) is a simpler solution, though (B) may be wanted by library systems that are more “independent” and don’t want to mail notices for overdues at other libraries. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.