https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25215 Bug ID: 25215 Summary: 'Report a problem' could be enhanced to become a generic 'Inquiry management' process. Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: OPAC Assignee: oleonard@myacpl.org Reporter: martin.renvoize@ptfs-europe.com QA Contact: testopia@bugs.koha-community.org CC: oleonard@myacpl.org, testopia@bugs.koha-community.org Depends on: 4461, 25213, 25214 With bug 4461 we introduce a mechanism for patrons to report issues with the OPAC and for staff to manage the progress of such inquiries through various status's. We could generalize the code used to allow for other types of inquiries from patrons. Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=4461 [Bug 4461] Context-sensitive report a problem screen https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25213 [Bug 25213] It would be beneficial to be able to notify the patron of a resolution https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25214 [Bug 25214] It would be beneficial for patrons to be able to see their OPAC problem reports -- You are receiving this mail because: You are watching all bug changes.