https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38650 Stephanie <spetruso@aacpl.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |spetruso@aacpl.net --- Comment #4 from Stephanie <spetruso@aacpl.net> --- Hi - we are the library that originally encountered this bug and it continues to be a major issue for us. We use item specific holds to recall hotspots and Chromebooks that have been disabled or expired so they aren't sent out to new patrons in non-working condition. However, when these item-specific, first-in-queue holds keep disappearing, patrons end up borrowing non-working devices. It also takes significant amounts of time for our staff to search these out and re-place them over and over again. Any movement to resolve this issue would be greatly appreciated. -- You are receiving this mail because: You are watching all bug changes.