https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=41282 --- Comment #9 from Cheryl <clackman@fargolibrary.org> --- (In reply to Benjamin Daeuber from comment #8)
Another option is to put the cancelled hold into the holds over tab or holds requesting cancellation tab on waitingreserves.pl. The most common scenario here seems to be someone checking out an title that's waiting for them at a different branch than the item that's currently on the hold shelf. In that scenario, a message to staff isn't as useful because they will then need to remember to call someone. Getting it into waitingreserves makes sure someone catches it regardless of what branch the item is waiting at.
Yes please, "*put the cancelled hold into the holds over tab or holds requesting cancellation tab on waitingreserves.pl.*" we would like to do this. An alert is not actionable in the moment and we need something else *besides* the alert so we can do the thing. -- You are receiving this mail because: You are watching all bug changes.