https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23541 Bug ID: 23541 Summary: Duplicate Hold Notifications Change sponsored?: --- Product: Koha Version: 18.11 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Notices Assignee: koha-bugs@lists.koha-community.org Reporter: kelly@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org In 18.11, it was reported that library patrons from several libraries were receiving duplicate hold notifications. This is not performing consistently, and hard to reproduce. Both Firefox and Chrome browsers have performed the same way. It would appear that the hold request has been sent twice and unfortunately, it can't be determined what is causing this. The patrons that have received duplicate hold notifications don't consistently get the duplicate hold notification, it is quite random. This duplicate hold notifications are occurring in Email form and a variety of email providers are doing this. These duplicate hold notifications are happening on holds on the shelf and checked in holds, this is happening sporadically during the day. The libraries that have reported this are not using SIP devices and only one is using a RFID scanner. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.