https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33664 Bug ID: 33664 Summary: Should we allow cancelling orders while the basket is closed? Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Acquisitions Assignee: koha-bugs@lists.koha-community.org Reporter: katrin.fischer@bsz-bw.de QA Contact: testopia@bugs.koha-community.org CC: caroline.cyr-la-rose@inlibro.com, michaela.sieber@kit.edu This is a workflow question: At the moment cancelling an order line from the basket summary page is only possible, while the basket is open. For standing orders this means it's always possible, while it's not for other types of orders. There is now 2 ways to cancel the order: Option A: * Reopen the basket * Cancel the order * Close the basket + Less clicks than option B - All unreceived order lines will switch status unnecessarily (ordered - new - ordered) - The basket close date will reset to today's date Option B: * Create a new shipment * 'Fake' an invoice, for example it could be named: Cancellations * Use the cancelling options from the list of pending orders + Close date remains the same + Only the cancelled order line will change status - More clicks and not really convenient Now the question: Is there a strict reason why we should not permit cancelling from a closed order? The closed order lines will still show in the second table below. We could also add a hint on the cancellation date. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.