https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=28575 --- Comment #8 from Andrew Fuerste-Henry <andrewfh@dubcolib.org> --- (In reply to Andrew Fuerste-Henry from comment #7)
If nothing else, the system preference needs to be reworded to accurately reflect that it's not just for fully paid charges.
Additionally, I don't think the message "Any lost item fees for this item will remain on the patron's account." conveys accurately what is happening here. We're not leaving fees on their account, we're leaving payments on their account.
Our desired functionality here is that when a lost item is found the entire paid portion of the lost fee should be refunded unless the payment through which the debit reached $0 outstanding was more than X days ago. That would mean: - this system preference would have no bearing on refunds on items that have not reached $0 outstanding - if a lost item was partially paid >X days ago, then paid off the rest of the way <X days ago, and then returned today, the full paid amount would be refunded All that said, I don't know if we have a great way to determine the date on which a debit reached $0 outstanding. -- You are receiving this mail because: You are watching all bug changes.