https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=20573 Bug ID: 20573 Summary: Patron receives membership expiry notice but 'will expire soon' alert doesn't show for staff at checkout Change sponsored?: --- Product: Koha Version: 17.11 Hardware: All OS: All Status: NEW Severity: minor Priority: P5 - low Component: Patrons Assignee: koha-bugs@lists.koha-community.org Reporter: jyorio@esilibrary.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com We've seen a situation a few times now, where a patron comes into the library and informs the staff that they received notice that their account is going to expire, but when staff go to the patron's account and click checkout, the message, "Attention: Expiration: Patron's card will expire soon. Patron's card expires on ...", doesn't appear. This issue happens when the patron comes into the library exactly 30 days from their expiration. In this case, MembershipExpiryDaysNotice = 30 days and NotifyBorrowerDeparture = 30 days. So for example, the patron's expiration date is 05/11/2018. On 4/11/2018 the patron gets their notice, as expected. They come into the library on 4/11/2018 and the checkout message alerting staff to the impending expiration message doesn't show. Checking the same account on 4/12/2018 shows the message "Attention: Expiration: Patron's card will expire soon. Patron's card expires on 05/11/2018 Renew or Edit Details" on the checkout screen. I would expect the staff to be alerted at checkout on 4/11/2018 since the patron has been notified. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.