https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=41915 Mirjam Vantieghem <mirjam.vantieghem@etf.edu> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mirjam.vantieghem@etf.edu --- Comment #2 from Mirjam Vantieghem <mirjam.vantieghem@etf.edu> --- (In reply to Katrin Fischer from comment #1)
Hi Amit, what do you mean by "suggestion cancellation email"? In the default sample notices there is only "REJECTED". But I don't think that should be sent automatically if an order is cancelled. The library still might want to try another way of acquiring the item - another vendor or as a used item. The expected behavior right now woudl be that the suggestion goest back to ACCEPTED status, so you could order it again right away.
Hi Katrin, Thanks for explaining the logic behind moving the suggestion back to ACCEPTED status. I follow the logic, but the purchase suggestion ACCEPTED notice is also being send again when I cancel the order, and that might be confusing. For example, I cancelled an order because of a change in our collection policy and will now have to reject the suggestion. The patron who suggested it, has just received the ACCEPTED notice again and will almost simultaneously also get the REJECTED notice (depending on the timing of the notices cron job it might actually be send out at the same time, which is even more confusing as the patron won't be able to tell which is the more recent one). -- You are receiving this mail because: You are watching all bug changes.